Empower Your Sales with the OceanPay

5-7 working days after receiving the payment and checking your store.

Copy brand, Health Products, Eye and Sun Glasses, breakable easy products, Any products with authorizations or certficats unless it's available from your supplier.

No, no store link, no account. The store must be operating normally currently

No order limited, but need to have stable orders every day

Yes.

Yes, but now only available for Australia.

Yes.

Now Oceanpayment not provide Klarna.

Amazon Pay, Paypal.

At the outset, T+10 marks OceanPayment's billing cycle, where on the tenth day of receiving client funds, OCEAN PAY assesses progress and disburses funds for delivery orders rate. Settlement typically takes 2-3 days. Upon Mutual's receipt of payment, finance processes it within 1-2 working days. Subsequently, the payment schedule accelerates to T+7, then T+5, and finally T+3. Towards the later stages, disbursements may proceed without the necessity of order delivery, potentially spanning up to 90 days.

They are limited at start, it depends on how successful your account (the lower the rejection rate is better), how fast your packages are delivered, and your annual sales. And cooperation will slowly shorten the cycle.

Mutual has all payment solutions Wise, TT, Payoneer, Western Union or PayPal, mainly TT and wise, as well we can also send the money to any country you decide but allow us to check first. There will be a handling charge for the payment, which is based on the actual payment(Wise is recommended).

Yes10% reserve rate for the first 180 days.

if the store is running well and no disputes there will be no holding.

In Chinese New Year， there are around 11 days， finance department on which there will be no payment. The 2024 Chinese New Year Holiday is from February 8th to February 18th.

Working with OceanPayment for around 3 months, the fee is negotiable and can be reduced step by step(€500,000 in sales may decrease from 3% to 2.8%).

Normally we can connect within 3 stores for one Client, and if you have more than 3 stores, you can check with your account manager ,Fees might be charged.

Yes, of course, we do bulk and dropshipping.

Less than 1% is the rate accepted after that the shop might be unable to get payments.

Here is a step of dealing with Dispute/Fraud /Retrieval /Chargeback detail, please check it link：https://drive.google.com/drive/folders/1cHcM7zVr0GmmtjlJMY3_s_V3GI0bduo3

Remark: The dispute part, not mean you can not over 1 % rate,they will have 21 days for the deal time, if you take care of the dispute orders, finish the case in 21days,will not count in the dispute rate

Credit card is called chargeback. Consumers initiate chargeback to their issuing bank. After the issuing bank agrees, the chargeback will be notified to the merchant, which is counted as a chargeback. Visa card organization chargeback assessment standard is: chargeback rate = number of chargebacks / number of successful transactions in the month. If the chargeback rate is lower than 0.9%, it is not exceeded.

Account backend - chargeback processing - can check the chargeback reason of each order, and try to control the occurrence of chargebacks; on the one hand, chargebacks are losses for merchants, because after the chargeback occurs, the transaction amount is forcibly returned to the consumer, and a chargeback processing fee of 20USD will be charged; on the other hand, the card organization and our company have assessment requirements for chargebacks. If the chargeback exceeds the limit, it may affect the channel and charge a chargeback processing fee.

1. Website building mode：(EX：Shopify, Shopee,Others...)
2. Product type
3. Market country
4. Currency of receipt
5. Order unit price (average)
6. Payment method needed：Credit card: VISA, Mastercard, Maestro, American Express, JCB, Discover, Diners Club....
7. Others: send to me i will check
8. Screenshot of domain name

Example：HERE

Mutual Dropship Only. We are not responsible for any orders fulfilled by other agents or other companies.

1. A chargeback case is very unhealthy for the account has a big risk of blocking your account can not getting the money back, please make sure to deal with the dispute with your Customer in time and good relation.
2. When a dispute occurs in a Klarna order, the order will be put into a transfer status, which will freeze the funds. If the dispute fails, the transfer will be canceled and the customer will be refunded. If the dispute is successful, the funds will be frozen for 120 days before being released.
3. If you don’t have enough confidence or a professional customer care team who can solve all issues with the clients in time and make them satisfied. Better hold for the ocean pay connection first to avoid any headaches